Frequently Asked Questions2021-04-22T10:42:19-07:00

Rolascreen’s Frequently Asked Questions

Do Rolascreens Bend?2019-07-08T21:49:34-07:00

When requested, we can supply our Rolascreens with the ability to bend at any point along their width and retain their bend without sagging or snapping back. We have designed and developed an alternate method of producing the structural elements of our Rolascreens that specifically allow customers to create L Shapes with one screen.

How tall are Rolascreens?2019-07-07T19:56:45-07:00

Our standard heights are 6 feet 3 inches or 5 feet 3 inches.
We can, however, provide Rolascreens with other heights for special projects.

How wide do Rolascreens open?2019-07-09T21:11:07-07:00

Rolascreens open to 123″, or 10 feet 3 inches, in width.
Rolascreens can also be made at shorter widths and, if requested, chosen images will be adjusted to the smaller widths.

What are the inner screen panels made of?2019-07-09T21:16:52-07:00

The inner screen panels of our Rolascreens are made from non-porous polyester film.
This polyester film is not made of fabric and as a result, is very easy to clean in line with infection control parameters.
The film used in our inner screen panels is thermally stabilized and permitted for use in healthcare. This same kind of polyester film is used to manufacture blood glucose test-strips!

The inner screen panels have moisture barrier properties and are designed to withstand rigorous cleaning regimens.

How much do the various models of Rolascreen weigh?2019-07-07T21:03:44-07:00

Portable models weigh more than Wall-Mounted models, that is because the portable model has a rear wheelbase that adds stability to the screen. The wall-mounted models do not need this wheelbase and weigh less as a result.

The weights of our various Rolascreen models are as follows:

  • Portable 6′ 3″ Tall: 65 lbs
  • Wall Mounted 6′ 3″ Tall: 46 lbs
  • Portable 5′ 3″ Tall: 61 lbs
  • Wall Mounted 5′ 3″ Tall: 42  lbs
How are Rolascreens cleaned?2019-07-09T21:14:22-07:00

Rolascreen’s can be cleaned using most cleaning solutions found in healthcare.
These include solutions of bleach, quaternary ammonium compounds, sporicidal disinfectants, and virucidal disinfectants.
Solutions of bleach hypochlorites can be used on the inner panels’ screen material.
Hypochlorite solutions can be used at 1,000 to 10,000 ppm.

When working with stubborn stains various cleaning agents may be used at room temperature.
These cleaning agents are Isopropyl alcohol, Ethyl alcohol, Methyl butyl alcohol, and Naptha VM&P.

Extra care needs to be taken when cleaning printed inner panels with alcohol-based agents.

The most popular cleaning agents used on our Rolascreens are Clorox, Virox, CaviWipes, and CaviCide.

How much does art from Rolascreen’s Art Library cost?2019-07-07T21:44:31-07:00

There is no additional cost for using art from our Art Library.
The cost of the artwork is included in our quoted price for printed screens.

Where are Rolascreens manufactured?2019-07-07T19:09:58-07:00

We proudly manufacture our Rolascreens in Los Angeles, California!
American Made with American Materials and Labor, our company has full workers comp coverage.
Foreign manufacturers are not covered by US Workers Comp.
Because we manufacture in the USA, shipping to Canada is covered under Trade NAFTA.

What is the typical lead time for Orders?2019-07-07T19:14:11-07:00

Lead times vary depending on the time of year, quantity, and screen configuration.
Non-printed screens tend to ship between 10 and 30 days.
Lead times are always specified in your quote.

How do you pack and ship?2019-07-07T19:18:53-07:00

Every Rolascreen is packaged with care and attention.
We use a protective foam with special compartments for each key component.
For 3 screens and less we typically ship UPS ground. For 4 screens and up we palletize and ship ground freight.

We need a specialized screen, can you help?2019-07-07T19:50:08-07:00

We get asked this question all the time.
We love a challenge and are always open to new projects and challenges.
Reach out to us and let us know what you need and we’ll work to make it a reality!

What antimicrobial properties do Rolascreens have?2019-07-07T21:19:05-07:00

The frames and wheelbases are available with antimicrobial options.

Antimicrobial wheels are available as well.

Can I use my own logo, branding, or messaging on the inner screen panels?2019-07-07T21:21:13-07:00

Yes, anything may be printed on the panels.
We will work with you or your marketing department to ensure you get exactly what you want.


Can we use our own Artwork?2019-07-09T21:12:34-07:00

As long as your image files are the right resolution we can print your artwork or images on the inner screen panels.
We typically require images with at least 300 dpi. We can use various image formats such as png, tiff, eps, psd, and jpg formats.
Lossless formats such as tiff and png are preferred over jpg, and in all instances the higher the resolution the better.

Is there an additional cost for using my own artwork?2019-07-07T21:30:34-07:00

As long as you do not need our graphics department to manipulate the artwork or image, there is no additional cost.

Can images or artwork be printed on both sides of the Rolascreen?2019-07-07T21:32:37-07:00

Yes. The same image can be printed on both sides, or a separate image on each side.

Can I use a solid color instead of artwork on my Rolascreen’s Inner Panel?2019-07-07T21:45:52-07:00

Yes, the inner screen panels can be printed with any Pantone color or CMYK color.

If you have any further questions at all, feel free to contact us or fill out the form below and we’ll be happy to answer them for you!

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Contact us today by calling us toll free at 1 (800) 259-4214 for more information or a free quote
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