How do privacy issues affect HCAHPS scores?

Patients often cite lack of privacy in shared spaces, which directly impacts satisfaction surveys—and reimbursement.

Is replacing curtains really worth the cost?

Yes. The long-term cost of privacy-related complaints, turnover delays, and compliance citations far outweighs the one-time investment.

Do Rolascreen dividers meet compliance standards?

Absolutely. They align with HIPAA and Joint Commission expectations for visual privacy and cleanable surfaces

Can Rolascreens be used across different departments?

Yes. They’re fully mobile and ideal for ERs, post-op, registration, or even surge setups.

How quickly can a hospital implement these screens?

Most facilities integrate Rolascreen units within days—no construction, no special setup, just roll and lock.

How do Rolascreens compare to curtains when it comes to cleaning?

Rolascreens can be cleaned instantly with a CaviWipe or Sani-Cloth. Curtains require removal, laundering, and frequent replacement, which adds cost and downtime.

Delayed upgrades, patient complaints, and audit flags—why privacy matters more than ever

In hospitals, small things send big messages. A stained curtain, a loosely drawn divider, or a lack of visual privacy tells patients—and inspectors—more than you might think.

For years, privacy curtains were the go-to option in shared hospital spaces. But in a modern care environment, they’ve become a silent liability. Relying on outdated systems may seem harmless, but the cost of doing nothing adds up fast.

Let’s explore what’s at stake, how it impacts your hospital’s reputation, and why switching to a modern solution like Rolascreen could be the smartest move you make this year.

What’s the Real Cost of Inaction?

Curtains may seem “good enough,” but the truth is—they often aren’t. Healthcare facilities that delay upgrading privacy systems face a growing list of problems:

Negative patient experiences – Feeling exposed or overheard undermines trust
Lower HCAHPS scores – Privacy issues directly affect patient satisfaction surveys
Failed inspections – Joint Commission surveyors expect visual and sound privacy
Social media call-outs – One photo of a curtain pulled halfway can go viral
Operational inefficiencies – Curtains slow turnover and harbor pathogens

Inaction may save money today, but it creates bigger risks tomorrow.

Why Privacy Equals Professionalism

Visual privacy isn’t just a compliance checkbox—it’s part of the patient’s care experience. Hospitals that invest in clean, reliable privacy barriers show that they respect both safety and dignity.

With Rolascreen, hospitals can:

Create instant privacy in any room or department
Use durable, non-porous screens that disinfect in seconds
Move and reposition dividers without tools or disruption
Meet privacy expectations in high-traffic, high-pressure environments

The result? Fewer complaints. Faster turnover. Better patient confidence.

What Patients Say Matters

Privacy complaints are among the most common in patient satisfaction surveys—and they’re usually tied to:

Feeling exposed in shared rooms
Staff conversations being overheard
Unclear visual separation in post-op or ER spaces

These frustrations often show up in HCAHPS results, which influence reimbursement and public hospital ratings.

A mobile privacy screen won’t just protect patients—it can protect your scores, too.

Rethink Privacy Before Your Next Audit

The Joint Commission, HIPAA, and local health departments expect hospitals to provide physical and auditory separation for patients.

That’s hard to prove when your privacy solution is wrinkled fabric on a wobbly track.

Rolascreen dividers help you:

Show surveyors a clean, compliant environment
Reduce infection control risks in high-turnover spaces
Create flexible isolation zones or surge-ready layouts
Reinforce visual privacy from intake to discharge

Modernizing your privacy setup doesn’t have to involve construction. It just needs to roll into place.

Upgrade Without Disruption

The biggest myth? That improving privacy requires major investment or downtime.

Rolascreen offers a fast, facility-friendly upgrade:

No wall or ceiling installation
Works across departments
No laundering or linen management
Cleans in seconds using CaviWipes or PDI Sani-Cloth—no laundry cycles or replacement costs like curtains
Easy to clean, store, and redeploy

For hospitals managing tight budgets and tighter timelines, it’s the smarter way forward.

Frequently Asked Questions

How do privacy issues affect HCAHPS scores? – Patients often cite lack of privacy in shared spaces, which directly impacts satisfaction surveys—and reimbursement.
Is replacing curtains really worth the cost? – Yes. The long-term cost of privacy-related complaints, turnover delays, and compliance citations far outweighs the one-time investment.
Do Rolascreen dividers meet compliance standards? – Absolutely. They align with HIPAA and Joint Commission expectations for visual privacy and cleanable surfaces.
Can Rolascreens be used across different departments? – Yes. They’re fully mobile and ideal for ERs, post-op, registration, or even surge setups.
How quickly can a hospital implement these screens? – Most facilities integrate Rolascreen units within days—no construction, no special setup, just roll and lock.
How do Rolascreens compare to curtains when it comes to cleaning? – Rolascreens can be cleaned instantly with a CaviWipe or Sani-Cloth. Curtains require removal, laundering, and frequent replacement, which adds cost and downtime.